Terms for your stay

Terms

Terms and conditions

The essentials first – the details are under each heading. By booking on our website you accept these terms. All prices include VAT.

Check-in 14:30 · check-out 11:00

Your code arrives by SMS at 14:30 on arrival day and stops working at 11:00 on departure day.

Free cancellation until 18:00 the day before

Applies to rooms at standard rates booked on our website. Later cancellations are charged the first night.

Smoke-free hotel

Violations are charged NOK 2,500 for deep cleaning and the room being out of service.

Pets NOK 300

Per pet per stay, max 3 per room, in selected rooms. Not in beds or on furniture (fee NOK 2,500).

All terms

Booking

All bookings and payments are made online at kongsvingerbudgethotel.no.

About the hotel

We run a smart hotel concept with code locks on the main entrance and the guest rooms, and a good standard of service with a strong focus on cleanliness. Free coffee and tea are available in our ground-floor lounge, and all rooms have a fridge. The lounge is stocked with disposable glasses, plates and cutlery. We offer rooms only (no breakfast). Open, reliable wifi. Approximately 20 TV channels. Large free car park right outside.

We have limited reception service, but are available by phone between 07:00 and 23:00 every day. A night guard is present at the hotel and available by phone from 23:00 to 07:00 on the same number.

You use the code sent to you by SMS at both the main entrance and your room. The code is sent by SMS on your arrival day at 14:30.

Room types
  • Single room (1 person)
  • Twin room (up to 2 persons)
  • Double room (up to 2 persons)
  • Triple room (up to 3 persons)
  • Family room (up to 4 persons)
  • Accessible room (up to 3 persons)
Arrival and departure
  • Check-in from 14:30
  • Check-out before 11:00

The room and entrance code stops working at 11:00 on the day of departure.

Prices and extras

Prices vary from stay to stay and from day to day. See our website for continuously updated prices.

Pets: NOK 300 per pet per stay. Maximum 3 pets per room.

General

By booking on our website you accept our terms and conditions. Unless separate written agreements have been made, the following rules apply. Separate rules apply to group reservations. If you book through a third party, that third party's booking terms apply. The rules covering the practical side of your stay at the hotel are set out in these terms.

The entire hotel is smoke-free. If a guest breaks the smoking ban, the hotel will charge the guest NOK 2,500 to cover deep cleaning and lost revenue while the room is out of service.

Pets are permitted in selected rooms. Pets are not allowed in beds or on furniture. A fee of NOK 2,500 applies, covering additional cleaning costs and the closure of the room due to hair etc. in beds and on furniture.

For group bookings of more than 4 rooms, payment terms are agreed at the time of booking.

Booking and confirmation

A booking is binding once it has been paid. When making a booking you must provide your name, address, email and mobile number. To book a room and stay at Kongsvinger Budget Hotel you must be at least 18 years old. Minors under the age of 18 may not stay at the hotel without adult supervision.

Cancellation

Cancellation terms depend on the rate category the room was booked under.

Rooms booked at standard rates on our website may be cancelled until 18:00 the day before arrival. Cancellations after this time will be charged for the first night.

We may cancel bookings made online on our website that have not been paid by 18:00 the day before arrival.

Rooms booked through a third party may be subject to different cancellation rules – please check these on the relevant booking site.

Personal data and cookies

Kongsvinger Budget Hotel AS processes personal data in accordance with the Norwegian Personal Data Act. Information that can be linked to you as a person will never be made available to other businesses or combined with other external registers.

Our website uses cookies so that you can use self-service functions and so that we can provide you with better service.

Storage of valuables and luggage

For safety reasons we are unable to store items of high value or items that may pose a risk to the safety of the hotel's staff or guests. The hotel is not responsible for luggage or personal belongings kept in your hotel room.

Your responsibility

Guests are asked to be mindful of their energy consumption. Guests are financially responsible for damage to the room or its furnishings, as well as for furnishings that go missing.

Quiet hours apply in the rooms every day between 23:00 and 07:00. Guests are fully responsible for their own visitors.

Your own safety

Always make sure you know where the emergency exits, alarm buttons and fire extinguishing equipment are located. Check the information on the inside of your room door. The entire hotel is smoke-free. We reserve the right to charge NOK 2,500 if the smoking ban is not observed.

Charging of electrical equipment and batteries

Charging of phones, laptops, batteries and other electrical equipment is at your own risk. The following rules apply to all guests:

  • Only charge in a room with a smoke detector.
  • Only charge while you are present and awake – never overnight or when you leave the room.
  • Read and follow the manufacturer's instructions.
  • Preferably use the original charger.
  • Charge on a surface that is not easily flammable – never in a bed, on a sofa or on carpets.
  • Charging in corridors or stairwells is not permitted. These must be kept clear at all times so they can be used as escape routes in the event of fire.
  • Damaged equipment, chargers and batteries must not be used.
  • Stop charging immediately if the equipment makes unusual sounds, gives off a smell or becomes abnormally hot. Notify reception or the night guard.
  • Scooters, e-scooters, e-bikes and similar vehicles must not be brought into the building and cannot be charged at the hotel.
Right of withdrawal and complaints

There is no right of withdrawal for travel and accommodation under the Norwegian Right of Withdrawal Act (angrerettloven).

If there is a fault or deficiency during your stay, you must contact Kongsvinger Budget Hotel AS immediately.

Special events / fairs etc.

Special rules for cancellation and changes apply to bookings made for special events, fairs and similar. You will be informed of these after booking.

Book a room

Short and clear – this is what applies when you stay with us. All prices include VAT.

Booking and payment

Booking and payment: All rooms are booked and paid for online at kongsvingerbudgethotel.no. You will receive confirmation by email immediately. Bookings via third parties (Booking.com, Hotels.com, etc.) follow the terms and conditions there.

Check-in and check-out: Check-in from 14:30 - room number and key code will be sent via SMS and email on the day of arrival. Check-out by 11:00; your door code stops working at 11:00 on departure day. Please ensure that your mobile number and email address are correct when booking.

Cancellation: Standard rate rooms can be cancelled free of charge until 18:00 the day before arrival. In case of later cancellation or no-show, the first night will be charged.

Pets: NOK 300 per pet per stay, maximum 3 per room. Pets should not be in beds or on furniture – breakages will be charged with NOK 2,500. Smoking: The entire hotel is non-smoking; smoking in the room will be charged with NOK 2,500. Age and responsibility: Guests must be 18 years of age or older; minors must only stay with an adult. The guest is financially responsible for any damage to the room and furnishings. The hotel does not store valuables. Quiet hours: 11:00 p.m.–7:00 a.m. The phone is manned 7 a.m.–11 p.m., night watchman can be reached 11 p.m.–7 a.m.

Cancellation and change of booking

  • Can I cancel my booking?

    Bookings are prepaid, and any cancellations and refunds depend on the terms and conditions that applied at the time of booking. Please check your booking confirmation for details on deadlines and refunds.
  • Can I change dates on an existing booking?

    Changes are subject to availability. Please contact the hotel for assistance with changing dates on your booking.
  • What happens if I don't show up (no-show)?

    Prepaid amounts are not refunded in the event of a no-show without prior notice.
  • Who do I contact if I have questions about cancellation?

    Please contact the hotel directly and we will assist you with any questions regarding cancellation or changes.

If you have any questions about booking, payment or cancellation, please contact us.